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Archive for the ‘Public Affairs’ Category

The resignation letter of General Jim Mattis will quickly become an important document in American history, and will be read by students around the world for years to come. This carefully thought out statement describes “the idea of America,” that Americans have shared since their country’s very beginning: No nation can go it alone for very long; every nation must respect and work with its allies and partners; foreign policies must identify threatening adversaries and call for appropriate actions; and basic human values are the bedrock of American exceptionalism.

Despite Trump’s “we won” pronouncement to justify pulling out of Syria, those who serve on the ground in the military know better. Actually, the autocrats in Russia, Iran, Turkey and China are the ones who won the day. Terrorists will likely take advantage of what looks like a U.S. government in turmoil. And our long-standing allies and partners already know that our collective security is very fragile.

Wall Street is also going crazy trying to process all this… the president’s continuing tariff wars, his affinity for autocrats and dictators, his endless White House scandals, his foundation forced to shut its doors, criminal investigations and indictments all around him, and now staging a government shutdown over a five billion-dollar border wall that the majority of Americans don’t support. We not only have a stock market problem… we have an economy that’s beginning to look unstable.

Except for a few self-serving talk show hosts, a handful of right-wing extremists in the House of Representatives, and family members who always had to do what daddy said, the president pretty much stands alone. “Only I can do it,” might be the most stupid remark ever uttered in a presidential campaign… except maybe for “the Mexicans will pay for it!”

Using “making good on campaign promises” as a reason to reject the advice of experts on life and death situations has no credibility, especially when uttered by someone who lies everyday about everything. What we have here is a bully who knows no other way.

Many of today’s wisest and most experienced thinkers are now concluding that this presidency (and possibly even the nation) is beginning to unravel. So, during this Christmas season I will be praying hard for “peace on earth and goodwill to humankind,”  and maybe you should be doing the same.

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Thankfully, during this holiday season many of us have been able to see and hear news stories about hometown generosity all over America. But at the same time we have also been learning that this presidency is now under as many as 17 criminal investigations.

Yes, we are hearing about… local charities collecting toys and bicycles for children in need, churches gathering canned goods for ailing elderly people, agencies feeding the homeless and others who cannot afford a good holiday meal, and the man who each year hands out hundred-dollar bills to a wide range of people in desperate need. Compassion in America is not dead.

But in Washington we are also continuing to hear about… presidential criminal investigations, more associates headed to prison, more cabinet officials leaving the White House over ethics violations, extreme deregulation putting public health at risk, threats of a president ordered government shut-down over a billion dollar border wall that few people want, continued support of a Saudi leader in spite of evidence that he oversaw the murder of a Washington Post reporter, reports that the Trump family’s political interests have always been tied to advancing their businesses, foreign and U.S. officials booking people and events at Trump properties in Washington and around the world, and more. And while all this is causing chaos in the country, the president is leaving town for a two-week golf vacation at his resort in Florida.

However, signs of serious anxiety in the White House are appearing. Angry tweets and personal attacks by the President are multiplying. And even some of his close friends are suggesting that he might be worried that the end could be coming soon.

So this holiday season might actually be an ideal time to reflect on solutions. For example, what kind of president does this young country need? One who creates mindless chaos, calls his critics nasty names, and grabs all the power and wealth he can for himself? Or, one who works to insure equal opportunity and the rule of law for everyone at home, as well as for all those around the world who want to share those values?

One thing is certain: Sometime during 2019 and 2020 we will be forced to make up our mind.

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Was the funeral service for Bush 41 in Washington the relic of a time gone by, or was it a reminder of the complexities and necessities of true public service leadership?

In other words, will our current president still think he was elected to change all of this by any means possible? Or, did seating him next to the other four living presidents make a statement that could lead to constructive change?

We now live in a politically polarized and divided nation. Even as this evolved, Bush 41 clearly preferred bipartisan problem-solving. Newt Gingrich was railroading Republicans into a totally partisan, hard-line conservative, combative, party. His aggression eventually morphed into Tea Party extremism, which laid the foundation for Trump’s victory. But even in a polarized environment, Bush was able to pass clean air, disability, civil rights, and other domestic legislation. Gingrich’s idea was to focus mostly on defeating the democrats. Bush’s was to find constructive ways to get things done.

Bush’s view of “America first” meant putting world peace first too. He combined quiet persistence with skillful diplomacy to negotiate the end of the cold war and the reunification of Germany. Both easily could have backfired into chaos. Pulling it off was a huge achievement. But he never bragged about it. He was not an “it’s about me” leader. He gave credit to others. For him, it was the American people who won the cold war.

Bush wanted everyone to think public service. He coined the phrase “1000 points of light,” setting the stage for an organization of volunteers serving others. Bush 43 later tried to float the idea of “compassionate conservatism” in his campaign. It didn’t stick. But it did stick as a theme for the entire Bush family.

I have been teaching a class about media and social change, and this week we discussed institutional leadership. I asked for thoughts about lessons they learned from Bush. They all agreed: Lead with a good measure of humility. Recruit a staff of highly experienced experts. Listen actively, and do things to make sure they enjoy working together.

It’s interesting that the deaths of John McCain and Bush 41, both Republicans, came so close together. Both showed courage in war. Both were competitive campaigners. Both preferred bipartisanship to gridlock. Both were remembered as compassionate. And both were contrasts to the Trump administration.

Morning Joe co-host Joe Scarborough noted that, unlike others, Bush 41 felt no need to write a book about his presidency. He was simply content to have historians judge his value. My bet is that Bush will do well with historians… and will also become our “back to the future,” road map for electing only experienced, informed, decent, truthful, and public service-minded politicians.

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Media revolutions change everything. From families to politics, they change how society works, how individuals behave, and even how the news is reported. In fact, the entire profession of journalism has been permanently changed by the television and digital technology revolutions.

Here are some of the changes:

  • The television and social media revolutions created a media ecosystem of endless, mind-boggling information clutter. The entire journalism profession is struggling to adjust.
  • Growing numbers of TV channels and social media platforms resulted in more emotional content, fewer details, less fact checking, and a lot more consumer confusion.
  • Local newspapers lost significant income and readership when social media took over classified advertising… many local papers closed, and all of them reduced staff and local coverage.
  • “Multitasking” became standard procedure. Each day every surviving reporter had to learn to write website posts, develop stories for the main newspaper, do TV and radio interviews, research complicated issues, cultivate news-maker contacts, and then interview them.
  • 24/7 cable news channels multiplied quickly, focused on breaking news, developed political biases, and promised frequent updates to keep audiences watching.
  • Outrageous claims, unrealistic promises, and personal attacks resulted in headlines, added an entertainment dimension to news, and produced talk show and cable celebrities.
  • Rather than educate, on camera two-way debates resulted in mindless shouting and extreme polarization.
  • Social media platforms, email newsletters, bloggers, websites, and podcasts gradually multiplied, offering special-interest content and advertising that attracted loyal audiences.
  • More aggressive reporting, attacks by political opponents and foreign governments, and overall information overload, gave an air of credibility to charges of fake news.
  • Consumers began to rely on mainstream TV and cable for crisis reporting, and competition for audience among the networks led to non-stop, 24 hour coverage of riots and shootings.
  • Television coverage of events looks real, but TV news can be very deceptive.
  • Communicating with images resulted in a whole new visual language… wide shots define the story’s boundaries, medium shots focus attention on the action, close-ups add intimacy, editing manipulates time and space, special effects add surprise, and moving cameras allow viewers to ride along with the action… and all this comes together to make news into exciting drama.
  • Responding to market forces, talented anchors and reporters change their tone, content, and style to increase audience interest, thereby making news programs even more entertaining.
  • So, can today’s journalists bring us factual clarity in the midst of this new media ecosystem? Probably not. Only widespread media literacy and civics education, coupled with right-thinking leaders in media and politics, can do that.

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Presidents everywhere find many reasons to get upset with journalists. They all would prefer to explain what they are doing as they see it, and simply have that described accurately.

However, when the framers of the Constitution guaranteed “freedom of the press” their idea was that the primary role for reporters would be to ask probing questions. The press was expected to look behind what was said, and expose any wrongdoing.  Over the years most presidents found ways to work with this constructively. Some even enjoyed the challenge. After all, it sharpened their thinking and provided easy opportunities to reinforce their goals.

Mr. Trump and his administration, however, expect reporters to simply report the president’s schedule and accomplishments. As a result, the president began labeling unfavorable reporting as fake news, and has often gone so far as to call mainstream media “the enemy of the people!”

The result is an unhealthy division between the press and the White House. And the “enemy of the people” label adds a seriously dangerous dimension. Deranged individuals can take this statement as permission to bring real harm to journalists and their organizations… including correspondents working in danger spots around the world.

The White House “daily” briefing has simply become too combative and unproductive. Maybe in such a setting journalists should do little more than take notes. Later they can add more information gathered from off-the-record conversations and interviews with inside contacts… offering their professional observations where appropriate. After all, the best investigative reporters have always worked this way.

Eliminating angry confrontations between the administration and the press is critically important, especially right now. We know that unstable people can do stupid things, and we already have too many instances of attempted violence and shootings.

What’s more, when any leader of any country is informed enough on relevant issues, has a well thought out vision for the future, and is capable of a substantive conversation, an experienced journalist will always write an accurate story. But when that leader has no clear plan, is not educated on the issues, and angrily attacks people and situations, the attacks and divisions are what become the headlines.

Of course, there is always the occasional reporter who is arrogant and irritating enough for a president to call a managing editor and ask for a different one. But reporters like that are clearly the exception. On the contrary, professional journalism is precisely what the founders promised us: (1) watch over the health of our democratic republic, and (2) expose the scoundrels.

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Democrats won the House and Republicans retained the Senate… a virtual tie.

However, the president held a press conference where he declared victory for himself, offered the possibility of working with Democrats in the House, but quickly followed by reprimanding fellow Republicans by name who asked that he not help them, and warned Democrats that if they launched investigations he would retaliate. Later in the day he fired his Attorney General and replaced him with a political supporter inclined to limit or end Robert Mueller’s investigation.

So is a unified legislature and country even possible? From a communication perspective unity requires ongoing interaction. The problem with Congress is that legislators no longer care about getting to know each other. They aim to win, not to govern as nonpartisan statesmen. As a result, they generally travel home on Thursdays to avoid each other, and no longer move their families to Washington.

Unity requires a business-like openness to new and innovative ideas. It requires respect for each other’s backgrounds and an honest curiosity about what different cultural experiences can bring to the discussion. What works best is a pattern similar to many conferences… work hard in meetings, consider everyone’s ideas, and then adjourn to social receptions and dinners. A combination of business and social interaction that often included family members, is what legislative life was like in Washington in the past.

And when it comes to the news media, a similar pattern of business combined with mutual respect and occasional “get to know each other” events and meetings works best. But when politicians simply label the press fake news for their own combative benefit, and reporters respond with tougher and tougher questions, division is magnified and any possibility of mutual understanding is undermined.

In the real world peace maintenance requires finding at least a semblance of win-win solutions. And a genuine desire for stability is necessary in diplomacy. But when one side declares war, communication strategy shifts from finding common ground to winning at any cost. Media become weapons, divisions become permanent, and winners take all. My fear is that the president has already set up the inevitably of two more years of political warfare and dangerous division.

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We now live in a media-ecosystem where constantly repeated lies sound true, vicious personal attacks abound, and celebrated experts disagree on everything. The accumulated impact of all this on the nation’s culture is deep social divisions, dangerous feelings of anger, increasing acts of hostility, and growing voter confusion.

Gerald Seib, Washington Bureau Chief for the Wall Street Journal, offered that no matter the election outcome, Mr. Trump already owns the soul of the Republican Party. My concern, however, is more for the soul of the American people!

Candidates who support the president have rationalized that they can overlook his cruelty and lies because they support his policies. They accept that ends justify any means, and are willing to overlook that it’s the “means” that establish the country’s cultural norms. And many candidates on the other side don’t seem to understand that counterattacks only widen social divisions. What is needed from each party is an inspirational and unifying vision that is grounded in our country’s founding ideas of freedom, opportunity, and justice for all. In the past, if one party doesn’t provide that, the recourse has been to vote for the other.

Anyone who ever studied communication knows that words really do matter. CEO’s and presidents have the power to choose to be a force for the common good, or a force that stirs angry passions, or a force that calms when events require. The problem is that this president doesn’t have enough empathy to know what’s appropriate. As a result, he awkwardly reads the few sensible scripts that are written for him, and then quickly reverts to the only style he knows… that of a dramatic television entertainer. Once he get’s started, the only material he has is what he makes up. He never had the patience to study social issues, and never paid attention in history class.

Sadly, the only solution I see is at the ballot box. A BIG surprise in the election next Tuesday could be the catalyst needed for some immediate change. Not that one party is the victor over the other, but rather that maybe all this election mess will convince both parties to finally make the system work more respectably.

Beyond that, we sorely need intensive media and civics literacy training for our schools, universities, social media initiatives, Internet sites, professional association programs, community organization agendas, and other critical issues projects. Admittedly, this is a long-term undertaking, but it will be absolutely essential if we are to survive this mess.

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Following this week’s pipe bomb incidents, will any candidates on either side have the fortitude to condemn all the lies, bullying, and angry attacks that have become tactics in too many campaigns, including the president’s? 

Certainly there must be traditional Republicans, thoughtful Democrats, Independents, and heretofore non-voters who are finally disgusted enough with the fear-mongering, constant lying, and angry attacks on individuals devastating our politics.

After this week, it should be possible for candidates in both parties, and at all levels, to call out this loathsome behavior, and to do so without getting down in the gutter themselves. Really, how can any candidate with a conscience go forward if they don’t condemn and help clean up this mess?

Here’s what a candidate can do when mud begins flying: Temper tantrums, “me first” boasts, vulgar and vicious attacks, false claims of immigration horrors, supportive references to violent acts, senseless fake news charges, strings of bold-faced lies, and campaign rallies that are no more than political wrestling matches, can be labeled, described, condemned, and countered, from a position of self-confidence and strength. Accomplish this quickly, and the real substance of the campaign message can become practical and substantive ideas and plans for a better America.

Some candidates have sidestepped this mess by focusing on healthcare, tax cuts and jobs. These are important issues.  But what we have now is all out attacks on individual people, legitimate news organizations, and common decency by too many candidates. And this is creating dangerous societal divisions that are threatening the very foundation and future of our democratic republic.

Our country desperately needs candidates who will take this on. And people of good will in both parties should do the same.

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When an ally goes rogue… words matter. They really matter.

Beginning with the deliberations that culminated in the U.S. constitution, human rights has been a major feature of American exceptionalism. It is the core idea that resulted in a war to eliminate slavery, and what countries the world over have come to count on as the lead idea of U.S. foreign policy.

The recent crisis with Saudi Arabia certainly tests this core American value. Even with periodic sanctions, there is little doubt that financial benefit is replacing human rights as the primary concern of the current U.S. administration.

Words matter a great deal when it comes to establishing a country’s brand identity. The words you lead with are the ones that define you. It makes a big difference whether you lead with human rights concerns and follow later with protecting your financial interests, or whether you lead first with your financial priorities and add a few sanctions later.

And what makes matters worse with the Saudi’s is that constant lying and disdain for journalists on both sides raises serious questions about the overall autocratic interests of both leaders.

It therefore is critically important right now for Americans who understand their heritage, and want to preserve those basic values, to speak out in support of universal human rights. 

With this Saudi situation, the rest can play out later. But it will only do so if Congress finally performs its proper checks and balances duties.

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The main lesson of the Brett Kavanaugh battle is that mean-spirited politics, extreme partisanship, and fear-mongering leadership too often lead to seriously divided communities, a lingering climate of anger, and periodic shootings which often grow into widespread violence. This one-sided victory for some has divided our nation even more.

I informed my readers in my last post (Lesson 455) that I was taking several weeks off to refresh my thinking about the mess in Washington. My reason was that more and more people were telling me they were turning off the political chaos just to preserve their mental health.  

I was discouraged by the endless Trump-generated confusion. Republicans were focused only on winning in the legislature. Some were adopting the president’s autocratic style of “attack and divide” leadership. Democrats were behaving as partisans in their own reactionary way. And no one was championing the kind of American values that could unite the nation. So when I began hearing about people turning off to save their sanity… it made me think that they might actually be part of a larger unhappy, silent majority.

I first worked on the political predicament, and concluded that a total “system correction,” was needed.

It seemed to me that the only system correction that could work would require unhappy Republicans, non voters, minorities, legal immigrants, energized women, young people, and discouraged others, to vote for democratic candidates. If enough democrats won, this kind of shock might result in the silent majority becoming visible enough to force both parties to re-think their purposes, redraw their districts, debate their ideologies with mutual respect, and govern collaboratively.

Realizing this might not happen, I began to study the feasibility of drowning out the negativity of Washington with positive voices about American society and institutions.

Imagine the collective communication power of institutional leaders, business executives, NGOs, social services, educators, artists, musicians, journalists, clergy, foreign policy experts, allies, traditional Republicans, pragmatic democrats, independents, immigrants, minorities, and more! Apart from political extremism, America is alive and well.

Maybe my many years communicating and marketing institutions will yield some clues about how to accomplish telling this story. I will explore the possibilities in future blogs, other writings, and meetings with all levels of leaders and learners.      

This could get interesting. I hope you will join in.

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