Listening to all of the political rhetoric this week I kept thinking about how often I would tell my undergraduate students over the years about the practical lessons we must learn from communication theory study and research findings. One of the most important lessons is just how selective our perception can be.
One of my favorite examples was to demonstrate that when a committed democrat hears a well crafted speech by a strong republican, the democrat invariably becomes a better democrat.. and vice versa. This is because our natural tendency is to argue in our minds with what we are hearing so as to reinforce what we already believe. Changing our minds rarely happens. Rather, we end up finding new ways to strengthen our long-held positions.
There was a period of time a number of years ago when several universities ended their debate programs. Some of the academics felt that communication studies should examine how communication can help solve problems, and that debating mostly ended in polarizing arguments… leading ultimately to communication breakdown. Today, competitive debate programs have been reinstated in some institutions. But critics will still argue that the most successful debaters are the extreme fast talkers and most polarized thinkers, and that winning the day by taking extreme positions, and making the most noise, is the wrong lesson to learn.
My experience has led me to think a two-step process is required: First, I suggest that debating is helpful when it is defined upfront as “an exercise” to clarify all the viable positions. When the debate is complete, however, there is another set of collaborative decision-making communication skills necessary for progress to be made. The critical second step, and only way forward, is to use group process facilitation to find the best elements of each position, define an initial step forward, and then make needed adjustments as experience dictates.
Debate, followed by facilitated decision-making, is how the best organizations move ahead. And I believe it is the only constructive way forward for the U.S. political system as well.
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