While scanning Book TV on C-Span last weekend, one of the authors speaking about conflicts in Israel commented: “We have lost our narrative!” I immediately knew exactly what he was trying to say. And from a communication dynamics perspective he was making a very astute observation.
All those years I spent helping institutions clarify their brand identities I was really helping develop their narratives. I would ask executive leaders to identify exactly why their institutions were founded. I would then suggest that the reason probably was to meet a need that was not being met. This starting point would become their unique competitive advantage, which would also be the essence of their brand identity, and fundamentally their founding mission. Over time, they would add a compelling vision grounded in that mission, and collectively all this would make up their basic story, or narrative.
Individuals have narratives too. Most of us have a driving purpose, even if at times it’s vague and elusive. Authors of memoirs bring a timeline and specifics to the telling of their story, and thus add substance to their narrative. Some are able to add a vision to complete their narrative. Understanding narrative is what keeps our identity and life purpose in tact.
Institutions and countries also have narratives. And just as the Israeli author observed, we in the US may have lost our national narrative. The very “idea of America” may be getting lost in confused and prolonged angry polarization. We hear angry polarizing voices loud and clear. But where are the keepers of our narrative? Without a narrative we are lost.
Leave a Reply