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The USC Center on Public Diplomacy at the Annenberg School of Communication and Journalism hosted a Summit on Global Leadership in Public Diplomacy at the US Institute of Peace in Washington this week.

In his welcoming remarks the Center’s director explained that the term “public diplomacy” was originally coined 50 years ago by US Diplomat Edmund Gullion to denote “coordinated governmental engagement with foreign publics,” but that over the years the concept became much “more expansive.”

My interest in the topic also began almost 50 years ago as a graduate student studying communication and international relations at American University. And I must say that over the years my teaching and writing embraced the more expansive concept of “people-to-people” communication. For me, government-to-people implied promoting the current administration’s foreign policy. But people-to-people implied a more mutual exchange of traditions, values and human aspirations. In short, for me the “idea of America” seemed best conveyed directly by its citizens. And so I also came to view international higher education as a highly effective form of public diplomacy.

At the Summit this week there were participants from universities, the state department, government contractors, NGO’s, and others. The speakers covered the full “expanse” of public diplomacy concepts and tools from traditional face-to-face exchanges, to uses of social media, to video projects, to MOOC’s, to establishing cultural centers abroad, and more. Common themes ranged from cultivating the ability to have civilized conversations with people with whom you do not agree, to listening first and then accepting a goal of reaching win-win agreements.

One panelist said that “credibility in communication is established by WHO is sending the message.” I certainly agree. And so everything I heard affirmed my contention that international higher education is indeed a pure form public diplomacy. It promises to produce global leaders, enhance cross-cultural understanding, and gradually focus more research on international problem-solving.

 

This week the anchor of Meet the Press acknowledged he would avoid mentioning the name of the recent community college shooter out of concern for television’s unintended consequences. And yet he did not put this critical issue on the table for his expert panel of journalists to analyze and discuss.

It seems that each time another shooter goes on the rampage his unstable mental situation is the only factor pundits and politicians can agree on. And yet the more I study such situations, the more it seems to me that the celebrity making potential, and mass visibility of going out in a blaze of glory, are likely to be important contributing factors in stimulating copycats.

There is little doubt that television is at it’s best when it makes drama. It’s in its very nature. Otherwise it’s boring. Live 24/7 television coverage requires drama to hold audiences. Competition between media for side stories enhances that drama. And emotional victim interviews add even more drama.

What does it take for sick-minded, angry and isolated individuals to also want this kind of mass visibility and celebrity? The temptation to copy this drama could be overwhelming. And yet while all of this is unfolding on television, the issue is never discussed.

So what implication does this have for higher education?  Ever since the television revolution of the 1960s I have been discussing “media literacy” with anyone who will listen. Media revolutions always change how everything works… from family interaction, to what it takes to win elections, to individual behavior.

If a global higher education industry can educate international leaders and help solve world problems, it can also advance media literacy. And with so much dramatic violence in the world to report, understanding media must become still another core competency.

 

The Pope’s appearance before Congress and Obama’s presentation to the United Nations were both historic moments. They were impressive performances and could be seen as interesting topic agendas for international higher education initiatives.

The Pope addressed most of the pressing issues the planet faces these days, from reversing global warming to breaking the cycle of poverty. He made his concerns about the consequences of capitalist greed very clear, argued that everyone deserves equal opportunities, and reminded the entire world about the universal appeal of the “golden rule.”

But two other points also stood out to me: If you listened carefully he also called for an end to polarization, pointing out how destructive it is for the common good. In addition, he pointed out that US universities have an enormous research capacity to help solve the world’s most serious problems.

On a different but compatible note, Obama’s speech to the United Nations was a clearly articulated case for preferring diplomacy over military action whenever possible. Following the speech, however, a pundit quipped that this was vintage “professor” Obama, missing a perfect opportunity to talk more practically.

My reaction, however, was that all practical solutions begin with “big ideas” and diplomacy and public diplomacy are the perfect “big ideas.” And furthermore, a global higher education industry will help lay the groundwork for effective diplomacy, while itself functioning as a powerful form of public diplomacy.

In the final analysis, both the Pope and the President were challenging the US and the rest of the world to put greed aside and educate everyone everyday for the common good. A global higher education industry will certainly help bring that about.   Continue Reading »

Should higher education be included in national political debates?  Should it have its own place on the agenda?  Or should it be considered as a vital factor in effectively addressing other topics?

For example, in a debate about the economy, job opportunities, and social problem-solving should questions about the role of higher education be asked? Many politicians have already declared higher education a failure, so maybe its role in these matters should be debated and discussed more widely.

If some of the more extreme charges go unanswered the implications are frightening. For example:

(1)  Universities are inefficient and ineffective. In political debates where the nation’s effectiveness as a world leader is being questioned, this charge against higher education’s effectiveness has far-reaching implications? Since our universities produce the nation’s leaders, it is a charge that must be strongly and visibly answered.

(2) The high cost of higher education is limiting access to good jobs. The truth is that financial aid offsets an average of 40% or more of the cost, and the diversity of size and type means that sticker prices vary significantly. There is a college somewhere in the US to fit most everyone’s needs and pocketbook. This misunderstanding needs to be answered.

(3) Universities should focus more on practical fields of study. The implication here is that the liberal and fine arts are less worthy. The facts are that many companies prefer liberal arts graduates, and that the job a graduate gets today might not exist tomorrow! These facts need to be heard.

Even if the debates themselves end up with politicians continuing to attack the academy, 24/7 cable, social media, and other major news outlets could balance the situation by having top academic leaders immediately and visibly respond. Otherwise, these charges might go unanswered. Then we all will be the losers.

 

A story in a recent Chronicle of Higher Education reported that some educators have come to believe that it is not necessary to use a passport to have a global experience.

The argument in the story is that with the multicultural diversity of the US population it’s not necessary to cross national borders to give students intercultural skills. Today some 40% of Americans are members of racial or ethnic minority groups, and one in 10 is foreign-born.

This thesis, however, misses two important realties:

(1) While it is true that producing globally minded students on campus is both possible and essential, nothing takes the place of also actually being there.

I co-taught a class on international communication for many years with a scholar from India. And yes, I have many friends from India right here in North Texas. I have attended Indian cultural events in Fort Worth. And I have seen many films about India. But none of this comes even close to what I experienced when I found myself wandering the streets of Mumbai and talking with Indians in India! Experiencing a foreign culture on campus is important. But actually traveling and spending time there is essential if you want to become a global citizen and leader.

(2) The second reality has to do with the implications of higher education becoming a global industry. Student migratory patterns are changing. More undergraduates will be choosing to attend foreign universities. Faculty career opportunities are becoming more global. Fund raising is becoming much more international.

These forces will change the competitive situation of most institutions, no matter how small or how local. These questions will have to be addressed: When will our best undergraduate student prospects also be considering an Asia-based education in English at the same cost? When will our donors also begin choosing international visibility and naming opportunities related to their growing global interests?  Will our students have access to the same quality foreign experiences as our competitor’s students?

The bottom line is this:  Preparing for a successful global future will require both on-campus cross-cultural experiences and genuine living-learning abroad opportunities.

I recently participated in a conversation about how cities might be able to help solve international problems. At the conclusion I came away thinking that this was a real possibility. So I made a list of the reasons why:

(1) City administrations tend to be more nonpartisan than national governments.

(2) Many city mayors, managers and their executives have serious problems right down the street and therefore tend to be very pragmatic.

(4) Many of those problems are related to poverty and unemployment in nearby neighborhoods

(5) Young immigrants, sometimes second and third generation, tend to live in those neighborhoods and can become disillusioned about their future. Extreme groups offering a future coupled with adventure can sound very appealing and persuasive.

Great universities and great cities tend to have mutual interests in community problem solving, greater visibility, and internationalization. If terrorism is to be successfully addressed it must be addressed in city neighborhoods, and universities certainly can help.

Cities must addresses the root causes. But universities can provide the essential research, project interventions, job training, and leadership education.

In the final analysis, city government officials and university leaders in the great cities of the world just might be more effective in curbing terrorism than most national governments, which tend to get paralyzed by ideology and unbridled egos.

The Transition Academy: Seizing Opportunity in the Age of Disruption, is now available at… http://www.case.org/books

CASE Books is an educational publisher serving everyone involved in advancing educational institutions around the world. Today this includes professional advancement officers as well as institutional executives, faculty, staff and the many others who are concerned about the inevitable disruptions of a coming sea change in the industry.

Significant changes in government support, uses of technology, and the globalization of everything, are already underway. Government priorities are different in different countries. Some are focusing on building prestige, some on leading science and technology development, and others on generating and filling jobs. And a good number of these are likely to include overall funding cuts.

Digital technology is producing change inside institutions and out. New on-line programs are addressing unmet needs, and the best ones are solving many of their early quality problems. Technology is also changing how we teach and deliver educational experiences in traditional residential institutions. And simultaneously with all this the economic impact of globalization is changing most everything.

For the academy this goes well beyond study abroad. Undergraduate students will consider enrolling in institutions in many different places in the world. For example, US students will be able to study in English, experience other cultures, and pay no more than at home. The best faculty will have teaching opportunities in other parts of the world, and are likely to move several times during a career. Foundations and businesses that have focused their philanthropic interests locally will have new and enticing opportunities for international visibility and impact.

The question is not whether all this will happen, but how soon will it affect you? Therefore, planning for global change and preparing constituents for a new day should already be underway.

 

 

 

During Chautauqua Institution’s focus on Europe this summer, Ulrike Guerot, Director of the European Democracy Lab in Berlin, suggested that the EU should function much like a “united states of Europe.”

Dr. Guerot went so far as to suggest that United States of America’s “republic” could actually be a model for Europe. Each European country could elect representatives to go to Brussels specifically to make laws and regulations that insure the development of the EU into a solid economic and political power. She thinks achieving economic unity, and at least some measure of political compromise, is the only way to prevent future wars.

Just as in the US, she expects tensions would exist between the rights of each country and the collective needs of the EU. She also recognizes that the kind of extreme polarization which developed in the US also exists in the EU. But just as in the US, she argues this can be tolerated for a while, and addressed over time.

Many at Chautauqua found Dr. Guerot’s “big idea” a bit far-fetched. But it is an idea that could lead to an EU that would see benefit in longterm support for collaborative university research, teaching, and international problem-solving.

This week deputy news editor of the British publication Times Higher Education, John Morgan, wrote that if the UK exits from the EU there is a potential loss of its annual 1.2 billon pounds in research money, and along with it the future of important multinational research projects. Such a move also raises questions about the flow of students and faculty between European countries.

I have previously written about the potential of the globalization of higher education to enable the development of significant new multinational, problem-solving focused research projects… as well as the development of international leaders. Unenlightened government policies, however, will make these goals very difficult to reach.

Simply put, government policies matter a lot. Government roles are changing everywhere. They can either enable or block progress. Some governments are mostly interested in enhancing their country’s prestige. These tend to focus support on science and technology. And some of these are mostly interested in upgrading only a handful of their largest universities. Others are primarily focused on creating and quickly filling jobs.

Washington seems to be headed in this jobs direction, ignoring the need to prepare students to deal with future career changes or the consequences of the rapid globalization of everything.

US higher education policy is being debated right now. But much of the partisan political rhetoric shows no appreciation for the role universities can play in restoring US global prestige, or in international leadership development, or in working with others to solve international problems.

University leaders and communicators, however, have the tools to make the case for higher education’s potential to make the world a better place. And when many speak as one the impact can be quite powerful.

Each week in the summer The Chautauqua Institution in upstate New York offers top quality programming on a different major topic. This week the focus is on the turmoil in Europe. Lectures, breakout sessions, arts performances, and more, provide a perfect setting for discussion and reflection.

James Walters, chaplain at the London School of Economics, kicked off the week by asserting that Europe is suffering from a fundamental identity crisis. While the common currency seems to be holding disparate countries together, he also sees major religious and secular differences as troubling complications. He described modern Europe as a collection of constantly growing multi-faith and immigrant communities. Therefore, there are both interfaith and cross-cultural problems.

Longtime New York Times foreign affairs columnist Roger Cohen continued by pointing out that after the cold war, East and West Germany united, the Soviet Union collapsed, NATO was formed, and soon 12 European counties became 28! Europe ended up with a common currency, but with little else in common.

William and Mary professor Stephen Hanson described two fundamental and opposing narratives between Russia and the West. The West contends that the recent democratic revolution in Ukraine makes a solid case for an alliance with Europe. Putin, however,  contends that the ousted Ukrainian president was also democratically elected and many Ukrainians still want to remain aligned with Russia. This reality, plus complicated disputes with other border countries, make the situation almost impossible to resolve.

David Marsh, Managing Director of the Monetary and Financial Institutions Forum in the UK, added that he thinks Europe is farther away from a political European union than in the last 100 years. He contends we are all suffering from a vacuum in world leadership.

Akbar Ahmed, chair of Islamic Studies in the School of International Service at American University, discussed the issues facing third generation immigrants in Europe. Their families came for a better life but now their children and grandchildren are facing unemployment and discrimination. For many, ISIS represents adventure and hope.

When questioned about the widespread impact of extremism Ahmed added that when he took his students to cities in the Islamic world people would always ask them why Americans didn’t like Muslims. They had no experience with Americans so they believed what they were told by extreme groups. But a groundwork for better understanding was begun just by talking with his students. Ahmed’s conclusion was that only knowledge can bring people together to solve problems.

My experience has also been that by bringing people together we build foundations for eventual problem-solving. And when we add international leadership development to the equation we take significant steps toward finding workable solutions. Indeed, this is how international higher education becomes pure public diplomacy.